Terms of Service
Effective Date: 4/10/2026
Welcome to Flour City Insurance Agency. By using our website and opting in to receive communications, including SMS/text messages, you agree to the following Terms of Service.
1. Use of Services
By engaging with Flour City Insurance Agency, you agree to use our services for lawful purposes only. You agree not to misuse, disrupt, or attempt unauthorized access to any part of our systems or communications.
2. SMS Messaging Terms
By providing your phone number, you consent to receive text messages from Flour City Insurance Agency related to:
• insurance quotes
• policy updates and changes
• renewal reminders
• billing notifications
• appointment scheduling
• customer service communications
Message frequency varies. Message and data rates may apply.
For assistance, contact us directly. To stop receiving messages, reply STOP at any time.
3. Opt-Out Policy
You may opt out of SMS communications at any time by replying STOP to any message. Once you opt out, you will no longer receive text messages unless you opt back in.
4. User Responsibilities
You agree that: • the phone number you provide is accurate and belongs to you • you are authorized to consent to receive messages at that number • you will notify us if your contact information changes
5. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information. We do not share or sell your SMS opt-in data with third parties for marketing purposes.
6. Service Availability
We strive to provide reliable communication services but do not guarantee uninterrupted or error-free service. Delivery of SMS messages is subject to your mobile carrier.
7. Limitation of Liability
Flour City Insurance Agency is not liable for any delays, failures in delivery, or damages resulting from: • mobile carrier issues • network outages • incorrect contact information provided by the user
8. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have questions about these Terms of Service, please contact:
Flour City Insurance Agency 1260 Scottsville Rd, Suite 202A Rochester, NY 14624
Phone/Text: 585-861-2002