Privacy Policy, SMS Consent and Communications
By providing your mobile phone number to Flour City Insurance Agency, you consent to receive text messages from us related to our services.
These messages may include, but are not limited to:
• quote follow-ups
• policy service updates
• renewal reminders
• billing reminders
• appointment scheduling and confirmations
• requests for documents or information
• other account-related notifications
Message frequency may vary depending on your interaction with our agency and your insurance needs. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.
Privacy Policy for SMS Communications
Flour City Insurance Agency respects your privacy. When you opt in to receive SMS messages from us, we may collect personal information such as:
• your name
• mobile phone number
• email address (if provided)
• policy or service-related information
We use this information to:
• send service-related text messages
• respond to inquiries
• provide updates regarding quotes, policies, renewals, billing, and appointments
• communicate important insurance-related information
We do not sell, rent, or share your personal information, including your SMS opt-in data or consent, with third parties for marketing or promotional purposes.
We may only share information when necessary to:
• provide services through trusted vendors (for operations only, not marketing)
• comply with legal requirements
• protect our business, clients, or operations
Opt-In Consent
By submitting your phone number through our website, forms, or other communication channels, you expressly consent to receive SMS messages from Flour City Insurance Agency. Consent is not required to purchase insurance. You may withdraw your consent at any time by replying STOP or contacting us directly.
Opt-Out Instructions
You can cancel SMS communications at any time by replying STOP to any message. After opting out, you may receive one final confirmation message. For assistance, reply HELP or contact us directly.
Data Security
We take reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.
Your Rights
You may contact us at any time to:
• request access to your personal data
• request corrections
• ask questions about how your information is used
Changes to This Policy
Flour City Insurance Agency may update this policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Flour City Insurance Agency 1260 Scottsville Rd, Suite 202A Rochester, NY 14624
Phone/Text: 585-861-2002
Email: AngelBunce.Insurance@gmail.com
Website: FlourCityInsuranceAgency.com
SMS Terms & Conditions
By opting in, you agree to receive informational and service-related messages from Flour City Insurance Agency, including quote updates, renewal reminders, billing notifications, appointment reminders, and other insurance-related communications.
• Message frequency varies
• Message and data rates may apply
• Reply HELP for help
• Reply STOP to cancel at any time
